Ease your life with Stanvi premium appliances
•
Get up to 35% off on selected daily care products
•
High-quality personal care essentials
•
Fast shipping & exceptional after-sales service
•
Ease your life with Stanvi premium appliances
•
Get up to 35% off on selected daily care products
•
High-quality personal care essentials
•
Fast shipping & exceptional after-sales service
•
What happens if something goes wrong with my product?
If your product has a manufacturing issue within the warranty period, it will be repaired through our authorized service center.
Are spare parts available?
Yes, all spare parts are available through our official maintenance center.
Where is the maintenance center located?
Our maintenance center is located in Loran, Alexandria, Egypt.
Where are Stanvi products made?
Stanvi is an Egyptian brand. Our products are assembled in China, with some items assembled locally in Egypt.
How long is the warranty period?
All products come with a warranty period (duration varies per product, check product details).
Is maintenance available after the warranty expires?
Yes, maintenance services are available even after the warranty period ends.
Can I return or exchange a product?
Yes, returns or exchanges are allowed only if the product has not been used.
Can I check the product upon delivery?
Checking items upon delivery is not allowed. If there’s any issue, you can contact customer service for support.
What does the warranty cover?
The warranty covers manufacturing defects only. It does not cover breakage, scratches, misuse, or maintenance done outside our authorized service center.
What is your customer service number?
You can reach us at 17376 for any support or inquiries.
Are installment options available?
Yes, we offer multiple installment options through banks and payment applications.
Do you offer 0% installment plans?
Yes, we provide 0% installment offers on selected plans.
