Stanvi Return & Refund Policy
- Return & Exchange Policy:
- We are so happy to have you as our customer and we’re working hard to guarantee the best products for you , however , if you are not completely satisfied with your purchase for any reason , you may return it to us for a full refund within 14 days of receiving it.
- Please consider the following in your return and exchange requests:
- The product is in it’s original packaging ,not used and in a saleable condition.
- Any Pieces or accessories that were associated with the product are left intact and in their original condition.
Otherwise, the request could be rejected.
- The full amount of your returned product will be refunded once we receive your order back and check the condition with same payment method.
- Returns for opened products are only accepted for the below reasons:
- Defective item: Item is damaged upon delivery or not matching our manufacturer’s specification.
- Wrong item: If you received an item different from what you ordered.(product, color, etc. )
Notice: At any time, Stanvi reserves the right to refuse a return or exchange if the conditions are not met , and a picture identification may be asked as a proof and extra delivery fees may be applied.
- How do I Return/Exchange ?
- You can contact our team anytime through our numbers :
20225866841
20221256572
- Send us a message on our social media platforms ( Facebook or Instagram )
- Or chat with us directly on the website.
- Or Send an email to: [email protected]